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Signals from the Field

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How HubSpot’s New Features Boost Credit Union Email Efficacy

How HubSpot’s New Features Boost Credit Union Email Efficacy

Members’ inboxes are crowded. From retail promos to community updates, they receive dozens of messages a day.

Brian Marsh

Brian Marsh

Oct 7, 2025

Geear Embarks on SOC 2 Type II Audit to Strengthen Security and Compliance

Geear Embarks on SOC 2 Type II Audit to Strengthen Security and Compliance

Why Geear is Pursuing a SOC 2 Type II Audit

At Geear,  trust is the foundation of every partnership we build. Credit unions and other financial institutions operate in one of the most regulated industries in the world. Their commitment to security and compliance is non-negotiable, and Geear’s must match it. That’s why we’re taking an important step forward.

Chris Leone

Chris Leone

Oct 1, 2025

How HubSpot’s Data Studio Activates External Data for Credit Unions

How HubSpot’s Data Studio Activates External Data for Credit Unions

For credit union marketing teams, one of the biggest barriers to personalized, data-driven engagement with HubSpot isn’t a lack of data; it’s that critical data often lives in multiple systems. 

Brian Marsh

Brian Marsh

Oct 1, 2025

Unlock Growth in 2025: How the OBBBA’s 100% Capital Expenditure Write-Off Can Accelerate Sales

Unlock Growth in 2025: How the OBBBA’s 100% Capital Expenditure Write-Off Can Accelerate Sales

Big news for manufacturers and equipment buyers: the One Big Beautiful Bill Act (OBBBA) restored 100% bonus depreciation on capital expenditures. That means if a company installs qualifying equipment in 2025, it can deduct the full cost from this year’s taxes. And here’s the kicker, even purchases installed in 2026 remain fully deductible. 

Kimberly Richey

Kimberly Richey

Sep 22, 2025

Turning HubSpot 2025 Updates into wins for Credit Unions & Banks

Turning HubSpot 2025 Updates into wins for Credit Unions & Banks

HubSpot announced nearly 100 new product updates at INBOUND 2025. That’s exciting, but it can also feel overwhelming, especially if you’re leading marketing, sales, or member engagement at a credit union or customer engagement at your community bank.

Chris Leone

Chris Leone

Sep 22, 2025

Why You May Never See Your Credit Union’s Awareness Ads

Why You May Never See Your Credit Union’s Awareness Ads

 

Measuring the success of a digital ad campaign depends on several factors, including the purpose of the campaign, who you’re trying to reach, and the outcomes you want to influence. But one thing it should not be measured by is whether or not you, personally, are seeing the ads.

Chris Leone

Chris Leone

Aug 20, 2025

How do you track member acquisition from digital marketing efforts in HubSpot?

How do you track member acquisition from digital marketing efforts in HubSpot?

How do you track member acquisition from digital marketing efforts in HubSpot_

As HubSpot is a CRM tool, you can integrate all of your member and account data into HubSpot.

So, anytime a new membership is created in your core banking system, it also gets created in HubSpot. This is also the case with accounts. 

Brandon Frey

Brandon Frey

Aug 1, 2025

Tracking Origence Loan Applications in GA4: What Credit Union Marketers Need to Know for 2025 (so far!)

Tracking Origence Loan Applications in GA4: What Credit Union Marketers Need to Know for 2025 (so far!)

Tracking Origence Loan Applications in GA4_ What Credit Union Marketers Need to Know for 2025 (so far!)

Understanding the effectiveness of your digital marketing efforts is critical for credit union marketers. Recently, Origence, one of the leading providers of online loan and account application platforms, introduced a new way to track applications through Google Analytics 4 (GA4). 

This change impacts how you measure member engagement, application completions, and campaign success. From what we have gathered, this impacts applications from Origence's arcDX platform. Here’s what you need to know.

Brian Laffey

Brian Laffey

Aug 1, 2025

Fix Your HubSpot Data, Fix Your Marketing

Fix Your HubSpot Data, Fix Your Marketing

Fix Your HubSpot Data, Fix Your Marketing

For credit unions using HubSpot, the path to personalized marketing and automated efficiency often begins with one major roadblock: messy data.

Over time, portals become cluttered with outdated contact records, duplicated properties, and inconsistent information structures. Before you can create smart campaigns, you need clean, structured data that reflects how your members actually engage with your credit union.

In this post, we’ll break down how credit unions can transition from a complex HubSpot setup to a streamlined data model that powers smarter marketing and enhanced member experiences.

Brandon Frey

Brandon Frey

Jul 8, 2025

Why One Member Is Getting Three Birthday Emails, and How to Fix It

Why One Member Is Getting Three Birthday Emails, and How to Fix It

Why One Member Is Getting Three Birthday Emails, and How to Fix It

 "How hard can it be to send a happy birthday email?"

That’s what most marketers might think. However, in the world of credit union marketing, where legacy systems, complex member relationships, and intricate data structures prevail, even the simplest automations can become unexpected challenges. 

In this blog post, we’ll walk you through a real-world example of how something as seemingly innocuous as a birthday email exposed hidden data issues, and how we solved them.

Brandon Frey

Brandon Frey

Jun 30, 2025

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