The Challenge
Founded decades ago as a small institution to serve teachers' needs, Arbor FCU provides exceptional service from 11 branches throughout southwest Michigan. They pride themselves on providing expert financial advice and individualized financial solutions to those who live in the communities they serve.
With digital advertisements as their only form of digital marketing, they were unsatisfied with the results they received from these campaigns and struggled to determine if they were actually receiving application submissions or account openings directly tied to these ad campaigns.
$150
Cost per mortgage application
a rate more commonly seen from a checking or auto loans campaign
55%
Decrease in cost-per-click
and higher conversion rates on some of Arbor's key product pages
Impressively Low Cost Per Application
Highly Targeted Campaigns
After analyzing their advertising campaigns, Geear discovered that much of their advertising traffic originated from states outside of Michigan, so they were wasting money on unqualified leads. To combat this, we created several highly-targeted campaigns on Google Search, Google Display, and Facebook.
Advanced Tracking
Advanced tracking was also implemented with Google Analytics to measure account openings and application submissions resulting from these campaigns.
Content Marketing Strategy
Geear also implemented a content marketing strategy, other SEO tactics, and ongoing conversion rate optimization work to help drive organic traffic to their website and increase the likelihood of website visitors completing applications.
Lower Cost-Per-Click
Since partnering with Geear, the average cost-per-click for their advertising campaigns has dropped from $9.32 to $4.42, a decrease of 55%.
Higher Click-Through-Rate
For these same campaigns, the average click-through-rate has risen from 5.15% to 7.21%, an increase of 40%.
Accurate Reporting
Reconfigured data model improved attribution reporting, enabling better insight into member activity and campaign ROI.
WebStrategies has been instrumental in refining our digital presence. They function like an extension of our marketing department. It can be challenging, if not impossible, to stay current on all the latest trends within digital marketing and to have the resources to implement some pretty skilled projects. This is where we get the most value from WebStrategies! One of the most important things that WebStrategies has brought to the table is the ability to implement key conversion tracking and detailed reporting. Prior to working with WebStrategies we did not have the capability to successfully track online application completions. Fast forward to today, we are tracking application starts, completions, loan amount requested, loan amount filled and tying it back to the media that brought in the lead. Additionally, WebStrategies has elevated our social media advertising with a well-planned approach.
—Judy Swafford
Director of Marketing, Arbor Financial Credit Union
Why Geear?
Geear exists to improve the personal success of our clients, grow their businesses, and turn them into raving fans. We do this through data-driven digital marketing services that drive and convert online visitors into leads and sales for our clients.
Ready for marketing that actually delivers?
Let's build something measurable together.
Talk to the Team